Credit Services Officer - Junior

Sector: Accounting & Finance
Job type: Temporary
Contact name: adele Zanati

Contact email: adelez@bwsrecruitment.com.au
Job ref: 907501
Published: 15 days ago
Startdate: ASAP
Immediate start with a view to permanency on offer for a hardworking and self-driven Junior Credit Officer. This busy role will see you working for a high-profile organisation with a portfolio of highly recognised brands and who distribute their products across the country. Located in the heart of the Southeast, we are currently seeking someone with up to 2 years credit experience to join our client’s Team. 
As the first point of contact for all inbound calls and emails, you will play a key role in supporting the wider Credit team through various critical administrative and reporting tasks. This is a fast-paced, team-oriented position that requires excellent communication skills, problem-solving abilities, and a customer-first approach.
Reporting to the team leader, your role will include, but will not be limited to:
  • Shared responsibility with the team for handling 400 - 600 inbound phone calls, 2000 inbound emails per day
  • Make limited credit decisions, escalates complex issues to Credit Officers or the Credit Services Team Leader
  • Deliver multiple, complex administrative and reporting functions that are critical to supporting the collections effort
  • Staggered shifts within the team between 7am and 5pm Monday to Friday, including state public holidays
To be considered for the role, you will need to have:
  • Up to 2 years’ experience in a Credit and Customer Service type role
  • Minimum basic level skills in Microsoft Excel
  • Experience with SAP or a similar ERP system ideally sought
  • Customer-first approach
  • Team player with a positive attitude
  • Excellent written and verbal communication abilities
  • Demonstrated ability to consistently meet deadlines
  • A high work ethic and a willingness to go above and beyond
  • Tertiary qualification preferred but not essential
In return for your hard work and commitment to the role, you will be rewarded with a fun working environment, free onsite parking, an onsite cafeteria, and the opportunity to develop in your career while working for a well-known and established brand. If you are interested in this role, please APPLY NOW and send through your resume and a cover letter outlining your experience. Or for further information contact Adele Zanati on 0420 899 166.